Letter of appreciation 1st Sept 2012
"I would like to express my sincere appreciation for the excellent treatment I have received from Mr Glen at your Maygate Practice.
I have been a patient of his for many years and have always received extremely good treatment and a great customer care approach. The last year or so has seen me requiring an increased level of dentistry work which would have been potentially traumatic for me however Mr Glen ensured this did not transpire to be the case as he kept me fully informed at every stage of the treatment, ensured that the treatment was of the highest quality and provided a very caring approach.
I feel that this level of service deserves recognition hence my letter to you to express my grateful thanks to Mr Glen for his excellent customer care and high quality service.
I would also like to take this opportunity to acknowledge the friendly and professional service I have always experienced from the other members of the Team at the Maygate Practice.
"To David, I just wanted you to know how appreciated I am to you for the great work you have carried out. From being too frightened at the start to sit in the waiting room to the hypnotherapy to the apicectomy (which you will never be fully forgiven for!), the treatment has had excellent results which have given me the confidence to smile again! A big thanks to all staff also!"
"I received excellent treatment. I have a severe phobia and I was made to feel very comfortable.The treatment was quick and painless and I would now feel comfortable to return."
"David is by far the only dentist I would entrust my complicated case to."
Jason Nellyeur 28/12/2011
I find that the treatment I have received from my dentist (Sanjana) has been first class.
She makes the patient feel at ease and takes plenty of time at her treatment.
Excellent: The Best.
Explains everything about the treatment.
Alex Miller 11/01/2012
"I recently changed to the above dentist (Chong Kwan Dental Centre) and I have to say it was the best move I ever made. I have been having treatment from Sanjana and I must say she gives absolutely painless dentistry, and is so nice. All the dental nurses are lovely so much so I recently brought my grandaughter along as she was so nervous, but she attends regularly now with no fear at all. I just want to say thank you, and keep up the good work."
Jackie Malcolm 17/12/2011
"My opinion of my dental practice is first class. Important to me is availability of appointments and always taken on time. Dentist, hygienist,dental assistant and all receptionists all so helpful and friendly.Not often you hear people look forward to dental visits but I and my partner do."
Evelyn McNaughton 01/02/2012
"Dear David,Thank you very much for giving your kind support, advice and encouragement and giving a new direction to my career. You have been one of my best teachers. Thank you might be small words to express my gratitude. I will always remain grateful to you."
Sanjana Dandin, Vocational Trainee.